Privacy Policy

Casa Novay Design ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website casanovaydesign.com (the "Site") or use our luxury furniture leasing services.

Please read this Privacy Policy carefully. By accessing or using our Site, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

1. Information We Collect

Personal Information You Provide

We collect personal information that you voluntarily provide to us when you:

• Fill out our contact or consultation request forms
• Subscribe to our newsletter or marketing communications
• Request a quote for our services
• Communicate with us via phone, email, or other channels

This information may include:

• Name
• Email address
• Phone number
• Mailing address
• Project details and requirements

Information Collected Automatically

When you visit our Site, we may automatically collect certain information about your device and usage, including:

• IP address
• Browser type and version
• Operating system
• Referring URLs
• Pages viewed and time spent on pages
• Click patterns and navigation paths
• Date and time of visits

2. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information about your interactions with our Site. These technologies help us analyze website traffic, customize content, and improve your experience.

Google Analytics

We use Google Analytics (Measurement ID: G-8F50Z1TM5G), a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses cookies to help us analyze how visitors use our Site. The information generated by the cookie about your use of the Site (including your IP address) will be transmitted to and stored by Google on servers in the United States.

Google will use this information to evaluate your use of the Site, compile reports on website activity, and provide other services related to website activity and internet usage. You can opt-out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

Google Ads and Remarketing

We use Google Ads, including Google Local Services Ads, to advertise our services. Google may use cookies to serve ads based on your prior visits to our Site. This enables us to show you relevant advertisements on Google and its partner websites.

You can opt out of personalized advertising by visiting Google Ads Settings or the Network Advertising Initiative opt-out page.

Meta (Facebook) Pixel

We use the Meta Pixel (formerly Facebook Pixel), a tracking technology provided by Meta Platforms, Inc. The Meta Pixel allows us to measure the effectiveness of our advertising campaigns on Facebook and Instagram, understand how visitors interact with our Site after viewing our social media ads, and create custom audiences for targeted advertising.

The Meta Pixel collects data about your browsing behavior on our Site and may link this information to your Facebook or Instagram account to show you relevant advertisements. This data may include pages visited, actions taken, and other browsing information.

You can manage your advertising preferences and opt out of personalized ads on Facebook by visiting your Facebook Ad Preferences. You can also opt out through the Digital Advertising Alliance opt-out page.

Pinterest Tag

We use the Pinterest Tag, a tracking technology provided by Pinterest, Inc. The Pinterest Tag helps us measure the effectiveness of our advertising on Pinterest, understand actions taken on our Site after viewing our Pinterest ads, and build audiences for targeted advertising campaigns.

The Pinterest Tag may collect information about your browsing behavior on our Site and link this to your Pinterest account to serve you relevant advertisements. This includes pages visited, interactions with our content, and other site activity.

You can manage your Pinterest advertising preferences and opt out of personalized ads by visiting your Pinterest Privacy Settings. You can also control Pinterest's use of your data through the Digital Advertising Alliance opt-out page.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and consultation requests
• Provide, maintain, and improve our services
• Process transactions and send related information
• Send promotional communications (with your consent)
• Analyze usage patterns and improve our Site
• Protect against fraudulent or unauthorized activity
• Comply with legal obligations

4. Sharing Your Information

We may share your personal information in the following circumstances:

• Service Providers: With third-party vendors who perform services on our behalf, such as email delivery (Formspree), analytics (Google Analytics), and advertising (Google Ads, Meta/Facebook, Pinterest)
• Legal Requirements: When required by law, subpoena, or other legal process
• Protection of Rights: To protect our rights, privacy, safety, or property
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

California Residents (CCPA)

If you are a California resident, you have the right to:

• Know what personal information we collect and how it is used
• Request deletion of your personal information
• Opt-out of the sale of personal information (we do not sell personal information)
• Non-discrimination for exercising your privacy rights

Florida Residents

Florida residents may have additional rights under the Florida Digital Bill of Rights. Contact us for more information about exercising your rights.

7. Third-Party Links

Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children's Privacy

Our Site is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of the Site after any modifications constitutes your acceptance of the updated Privacy Policy.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us: